What big-picture solutions can address microaggressions?
Address workplace microaggressions to help people work well together.
Diversity, equity & inclusion · Microaggressions
While overt discrimination is increasingly understood, we often feel ill-equipped to deal with the grey area encountered more frequently at work. Individual sensitivities shift thresholds of tolerance, increasing the risk of conflict and frustration. What shared communication agreement can foster inclusion without polarising the discussion around the idea that “you cannot say anything any more”?
Part 1 · Recognise them
The ambiguity of the grey area
Five forms of microaggressions
Part 2 · Understand them
The gap between intention and impact
Examples of racial or disability-related microaggressions
Part 3 · Respond more effectively
Practical ways to stay calm
Respond appropriately as the person responsible, the target or a witness