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What big-picture solutions can address microaggressions?

Address workplace microaggressions to help people work well together.

Femme illustrant les micro-agressions au travail

Diversity, equity & inclusion · Microaggressions

While overt discrimination is increasingly understood, we often feel ill-equipped to deal with the grey area encountered more frequently at work. Individual sensitivities shift thresholds of tolerance, increasing the risk of conflict and frustration. What shared communication agreement can foster inclusion without polarising the discussion around the idea that “you cannot say anything any more”?

Part 1 · Recognise them

  • The ambiguity of the grey area
  • Five forms of microaggressions

Part 2 · Understand them

  • The gap between intention and impact
  • Examples of racial or disability-related microaggressions

Part 3 · Respond more effectively

  • Practical ways to stay calm
  • Respond appropriately as the person responsible, the target or a witness

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