WORKPLACE MEDIATION :
RESOLVE WORKPLACE CONFLICTS AND RESTORE COOPERATION

Conflict in organisations is not an anomaly:

it is a normal part of working together.

As a professional workplace mediation consultancy, Alternego addresses interpersonal, team and organisational conflicts to restore relationships, support teams and build lasting cooperation, through both prevention and resolution.

RESOLVE A CONFLICT WITH AN EXPERT THIRD PARTY

conflict is not an anomaly: it is something to work through

We believe in HEALTHY DISAGREEMENT, supported by A NEUTRAL STANCE and A RIGOROUS METHOD.

Workplace conflict resolution provides a framework, a method and appropriate behaviours to restore trust, re-engage stakeholders and protect teams.

Our workplace mediation and conflict management support

Empower employees to manage conflict

Training combining practical input, simulations and lasting habits: mediation skills for managers, awareness modules, training on overt and underlying conflicts, webinars on healthy disagreement, talks and shared experiences.

Workplace conflict resolution: relationship mediation

An initial scoping meeting with the sponsor, individual interviews to listen, clarify and establish commitment, one or two mediation meetings (2.5 hours), and remote individual follow-up. Suitable for interpersonal or collective situations, including those involving senior management.

Preventive workplace mediation: project mediation

Integrated early in a transformation project, facilitation for project groups or affected teams to clarify expectations, strengthen interactions and align stakeholders.

Establish internal mediation arrangements and relationship protocols

Design relationship protocols, structure an internal mediation unit, train internal mediators and connect with HR and legal processes to embed lasting listening and conflict-resolution capabilities.

When should you work with a consultancy
in mediation and conflict management?

Where do you stand today?

/ You want to EQUIP YOUR MANAGERS and YOUR TEAMS to prevent and manage conflict?

/ You face a DEADLOCKED CONFLICT,, a stalled relationship or a DIVIDED TEAM, and no longer know where to start?

/ A MANAGER is at the heart of tensions but cannot lead the dialogue alone without compromising their position?

/ HR teams or employee representatives want to preserve SOCIAL DIALOGUE and an impartial role without becoming part of the conflict?

/ A TRANSFORMATION is generating underlying tensions, resistance, loss of meaning, PSYCHOSOCIAL RISKS and impacts on TALENT MANAGEMENT ?

OUR CONFLICT MANAGEMENT TRAINING

Our MEDIATION experts

Florence
Duret-Salzer

CRISTINA
KURI

JEAN-ÉDOUARD
GRÉSY

LIONEL
NEVEUX

Our approach to workplace conflict resolution

Systemic

Conflict rarely comes from
“someone”. It is rooted in “something”. We address tensions in their full complexity: people, practices, governance and transformation.

Strategic and practical

Conflict resolution is a relationship culture that supports cooperation and performance. We work with both overt conflicts (crises and deadlock) and underlying ones (latent tensions and resistance).