Understand and manage stereotypes to make better decisions.
Decision-making biases · Social constraints
Professional relationships can be affected by stereotypes that lock us into automatic assumptions about women, older people, disabled people or gay people. Stereotypes also concern professions, sectors and hierarchy. Without pretending to erase them, how can we minimise their impact on workplace relationships?
Part 1 · Move beyond guilt
Why have stereotypes become a business issue?
How does our brain work? Why are biases inevitable?
Part 2 · Build awareness
Three levels of stereotypes that reinforce each other
What harm do they cause to working together, careers and team life?
Part 3 · Take responsibility
Solutions at three levels: organisational, managerial and individual
A toolkit to manage the risks associated with stereotypes