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Expertise

Social innovation

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Social innovation can be defined as any experience, initiative or project that challenges the way things are done and questions the status quo. Basically, it asks the question: can we do this differently and better?  

It is found at the meeting point between two major challenges currently facing organisations:

/ The transformation of relationships between stakeholders within their ecosystem, and

/ The integration of externalities (both positive and negative) in their performance analysis.

It helps to transform complexities inherent in the company’s interactions with its ecosystem, as well as new complexities in value-creation opportunities.

Complexities inherent in stakeholder dialogue:

/ Diverse points of view and interests

/ Intersection of expectations

/ Critical emergence

New complexities:

/ Increase in the number of voices

/ Diversification of approaches

/ Immediacy

/ New risks

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What I do in house has an effect on the outside, and vice versa. So, any strategy, any decision, any practice should be designed and conducted in the interest of all stakeholders.

How can we help you?
  • Mapping of stakeholders
  • Assessing stakeholders’ expectations
  • Strategy focusing on user/customer satisfaction
  • Relationship signature (B2B, end client, buyers/suppliers, etc.)
  • Impact studies…
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It’s not all about the result! The methods used to achieve objectives are an integral part of the value chain. So, stakeholders are called upon to come up with different ways of getting from point A to point B.

How can we help you?
  • Transforming governance
  • Creating and facilitating new intermediary bodies (communities, networks, etc.)
  • Responsible financing strategies
  • Changes to the organisation of work
  • Strategies for communication/relationships/cooperation with external stakeholders…
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As an innovative process, social innovation depends on serendipity, initiative and creativity. So, you need to put the right conditions in place for these “off-piste” solutions that will allow you to break new ground.

How can we help you?
  • Intrapreneurship, job stacking, inter-company fellowship
  • Inspirational programmes
  • Cross-fertilisation
  • Individual and collective creativity
  • The right to make mistakes…
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Any successful innovation is destined to become a habit. This happens through implementation and scaling. So, innovative initiative must be given the means to expand through incrementation, transposition, mass accessibility, etc.

How can we help you?
  • Financing strategies for impactful projects
  • Setting up and facilitating cross-fertilising business networks
  • Transposing cross-sector best practices…
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If you don’t count it, it doesn’t count… But the way you count doesn’t always account for the value of externalities. So, you need to include indicators in your performance measurement that highlight the things you don’t see – and if they don’t exist, you need to create them!

How can we help you?
  • Non-financial performance indicators
  • Objectification of qualitative contributions
  • Measuring the non-economic impacts of a project
  • Impact studies…
The 6 pillars of social innovation
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alternego-le-challenge-des-regles-du-jeu

Challenging the way things are done

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Experimentation

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Engagement

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Changes to scale

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Impact measurement

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